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XML Import:“An error occurred during the last operation or your installation is currently in maintenance mode. Please try again or refresh the current page.”


#1

I am trying to upload an XML and I keep getting the following error messages:

“An error occurred during the last operation or your installation is currently in maintenance mode. Please try again or refresh the current page.”

The debug console is reporting the following:

Refused to display ‘https://10.1.0.37/index.php?/suites/ajax_import/&is_upload=1&is_import=1’ in a frame because it set ‘X-Frame-Options’ to ‘DENY’.
Navigated to http://10.1.0.37/index.php?/suites/view/3
/index.php?/suites/ajax_import/&is_upload=1&is_import=1:1 Refused to display ‘http://10.1.0.37/index.php?/suites/ajax_import/&is_upload=1&is_import=1’ in a frame because it set ‘X-Frame-Options’ to ‘DENY’.


#2

Hi Kenneth,

Thanks for your posting! This looks like a client-side (JavaScript) issue and this may be caused by browser plugins, for example. Do you have the option to try this with another browser? If this still happens, could you take a screenshot of your browser developer tools and send it via email to contact@gurock.com? We would be interested in the output on the console tab at the top:

http://docs.gurock.com/testrail-faq/system-app-debug