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Unable to upload images


#1

Has anyone come across an error for uploading images?


#2

There can be errors but generally around not having a place for reports defined or permissions issues. What is the error message you are getting?


#3

An error occurred during the last operation. Please try again or refresh the current page.


#4

Yea - not much info - probably going to need to get logs. In the Administration tab there is an area for System Log and that will give you some basic logs. If that doe snot help then you might need to enable debug logging:

http://docs.gurock.com/testrail-faq/system-debug

I believe that the above FAQ is still correct.


#5

Hey Kyle,

Thank you for the post. If you could enable debug logging as BGanger pointed out and then send the resulting log file to contact@gurock.com, we can better assist you with this.

http://docs.gurock.com/testrail-faq/system-debug

FYI: Once you have reproduced the error, please disable debug logging as it can produce a large amount of unneeded logs.