I’ve tried to set up our TestRail to Jira user mapping as mentioned in the link above, but it seems to ignore the ‘reporter’ field and just falls back to the generic testrail Jira user all the time.
I’ve tried method one (set an explicit username / password in _get_api), which works fine. I can also set the reporter substring as the new issue’s description, which then shows up correctly in Jira.
The generic testrail user has admin permissions.
Do you have any idea what could still go wrong with setting the reporter? Is there a way to debug things?