Subscribe Join 180,000+ subscribers and receive articles from our blog about software quality, testing, QA and security. Subscribe

TR Safari Plug-in doesn't displayed linked TR cases or Test Runs

I have created and referenced the JIRA item for TR Cases and Test Runs, but when I open the JIRA item in Safari this is all I see:


when I click the ‘Log in to Test Rail’ link it just brings me to our TR Dashboard, where it shows that I am clearly logged on. when I open that same JIRA item on Chrome I see the Test Run and any linked cases:

Safari Version 13.1 (15609.1.20.111.8)
TesRail Cloud 6.2.3.1114
Chrome Version 80.0.3987.163

We have users on Safari are experiencing this issue as well