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TestRail Push Issue to JIRA

I’m on trial TestRail v6.1.1.1020 and currently using JIRA Defect Log v4.0.
I already set up the URL setting and all the integration setting needed on both JIRA and TestRail, but every time I try to push an issue into JIRA from TestRail, I keep getting error message as below:

Plugin “Jira” returned an error: SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://qaserver:7777/defectlog/secure/Dashboard.jspa/rpc/soap/jirasoapservice-v2?wsdl’ : failed to load external entity “http://qaserver:7777/defectlog/secure/Dashboard.jspa/rpc/soap/jirasoapservice-v2?wsdl

What should I do to fix it?

I changed my JIRA domain into the public one and now the push function is working.
But can someone guide me how to add more field to the Push Defects dialogue?

I tried everything I found online but doesn’t seem to work.
I added [push.fields] to the Integration Configuration but it still didn’t show me more field as I want.

Hi @robby,
did you check the doc for it?
Just adding the fields is not enough, did you configure them as well? Do you use the regular Jira fields or custom ones?

Probably you post your config here - if not secret. :wink:

Karsten