Subscribe Join 34,000+ subscribers and receive articles from our blog about software quality, testing, QA and security. Subscribe

TestRail linked issues in JIRA

Hi All,
I’m a new JIRA admin in the organization and is working on the project to have our Cloud env migrated to server version. I could see there is TestRail integration enabled for integration.
I would like to know:

  1. How can I view the issues linked to TestRail
  2. How those links/issues can be migrated with TestRail data

Your help will be much appreciated.


Hello @radhika,

Thank you for posting. TestRail uses the Jira issue ID to link a test case to a JIRA issue, as long as the JIRA issue IDs are kept the same (including the same project key), then integration between the two products will still work as intended.

On the TestRail side, you would only need to update the integration settings to point to the new JIRA hostname. The steps to update the integration settings can be found here:
Jira Server Integration