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TestRail intergration with YouTrack


#1

Hello, I’m using TestRail (Cloud) as my test management tool and YouTrack as my defect tool.
I’ve tried to integrate TestRail and Youtrack but when I try to look at the preview of the bugs I’ve entered in the test result I get an error “Plugin “YouTrack” returned an error: Issue not found.”.

This is the configuration I’ve entered:

; Please configure your YouTrack connection below
[connection]
address=https://synereo.myjetbrains.com/youtrack/
user=
password=

What have I done wrong ?

Thanks !


#2

Did you set up your Login & Password for YouTrack in the My Settings as well?
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#3

Hey,

I don’t have such an option:

Thanks,

Tammy Akrish


#4

You’ll want to speak to your TestRail administrator most likely then to see if they can assist you.


#5

The additional fields that @kenh mentioned can be set up as described here: http://docs.gurock.com/testrail-integration/defects-plugins-variables


#6

Thank you very much, I will check it !


#7

Hey,

I entered all the required details:

image

But I still get a “user not found” error.

Thanks


#8

Go to Administration/Integrations
image

Scroll down the page and make sure that you have the user & password completed with the info for the variable and that you have the variables set up for the logins.


#9

Hey, yes, everything is set and still getting the “issue not found” error.

Thanks,

Tammy