TestRail integration does not go with Jira after securing both TestRail and Jira behind HA proxy; throws 443 error

[vinoth.vanchinathan]

Hi ,

We recently secured our TestRail and Jira servers behind HA Proxy. We did not notice then whether our integration with Jira worked.

Later we upgraded our TestRail to latest version and found the integration was not working. It throws the error “Plugin Jira_REST returned an error: Failed to connect to xyz.abc.com: 443; Connection refused”