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TestRail Customisation Jira

Hi, I am new to TestRail and I am trying to customising the hover functionality within the Jira Integration plugin.

I have an issue with displaying a Custom fields with type "User Picker (single use). When I select a user from the list within JIRA. When I hover over the defect I am presented with the following error message.

‘array_column() expects parameter 1 to be array, object given’.

Below is the configuration within TestRail for the customfield;

[field.settings.customfield_14581]
label=Product Manager
size=full
type=string
required=false

I have tried all the different types (String, Text, Dropdown, Multiselect) but this has made no difference. The assignee displays fine but this is not a custom field.

Can somebody please advise?