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TestRail (Cloud) and Jira Integration (add defects scrrenshots to Jira)


We are still using the trail version of the TestRail Cloud to test it for our use. Currently we have created the connection to the Jira Cloud without any problems.
If we now want to send a result (defects) to Jira, the attached scrrenshots will not be taken over and only appear as a tag, without a real link. However, for a bug ticket in Jira it would be advantageous if all added screenshots were also displayed in the corresponding section of the bug ticket.
Is there a solution for this or do we have to set up a TestRail access for each developer so that they can only view the screenshots?

Translated with


Hi Alexander,

Being able to view TestRail attachment in Jira is still on our to-do list and while I don’t have a time frame for this, we definitely understand that this would be useful to have and we want to look into this. I appreciate the feedback and have added your vote to this feature entry.

Regardless when viewing TestRail data within Jira, the user would still need to have an active TestRail account which is used along with our API to get and display data.