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TestRail API returned HTTP 400 ({'error': 'Invalid characters in GET: [email] [user name@amazon.com]'})

Problem statement : unable to fetch user name by email when giving the email id in the format = “username+secondname” i.e jake+automation@orgname.com.

api returns TestRail API returned HTTP 400 ({‘error’: ‘Invalid characters in GET: [email] [Jake automation@amazon.com]’})

Is there any other replacement code for + symbol.?

@Vignesh

Hey Vignesh,

Welcome to the TestRail Community and apologies for the delayed response.

I was wondering if you were able to resolve this issue or you’re still experiencing the same.

Looking forward to hear from you.

Regards,
Shanu