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TestRail API. 'get_cases' request returns HTTP 500 error

Hi! I have a problem with TestRail API.

‘get_cases’ request returns HTTP 500 error. HTTP 500 error occurs only at a particular Test Suite. The Test Suite is really exists on our TestRail project.

Requests with other test suites return a successful response.

Hi there,

Thanks for the post. I would like to get some additional details about the error you’re experiencing, but I don’t want to expose any potential sensitive information for your team or instance. Please reach out to us at with the details of your issue (TestRail version, full error message, any logs, and the number of cases within the suite you’re using the call on) and we’ll be happy to offer personal assistance. Thanks!