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TestRail: An unexpected error is shown when uploading a file to the TestResults


#1

Hi TestRail Team,

I know that similar questions have been already raised but unfortunately all mentioned suggestions don’t work.
Problem: Adding an excel file(.xls) into Test Runs & results , results in unexpected error.
File’s size is =33Mb. PHP’s file upload limit is=50Mb

Please share your thoughts on this.

Regards,
Serghei


#2

Hi Serghei,

Thanks for your posting. I assume you are on TestRail Server + IIS, is this correct? This may be an additional IIS limit/configuration that is independent of PHP’s own upload/POST limit. For PHP itself, it’s sufficient to update the upload & POST limits as follows:

http://docs.gurock.com/testrail-faq/system-upload-size

Do you have the option to review your IIS/PHP logs to check if there are any additional server-side messages for troubleshooting this issue?

Cheers,
Tobias


#3

Hi Tobias,

Thank you for your suggestion,The problem was in IIS limit. Now it works.

Have a nice day.

Regards,
Serghei


#4

Hi Serghei,

Thanks for your reply and great to hear it works now :slight_smile:

Cheers,
Tobias