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Test Results Custom Field Reference Linking Not Working


I created a Custom Field in my Test Results, set the field as String expecting to add a [Ref#] in the field that I can link to a TestCase as a way to crossreference a part of my workflow. However after refreshing the webpage, the field does not show linkable text as posted in my screenshot.

PS. I chose String type as I first checked to see what the system type for References uses which is String.


Hi RJ,

Thanks for your post! The References field has separate functionality that wouldn’t be compared to other custom string fields. The string field type wouldn’t provide the entity linking ability as this field doesn’t support Markdown, and this would only be supported on fields that also support Markdown. I would recommend using the Text field option as this would support Markdown and allow you to link any TestRail entity. Hope this helps!