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Test Rail randomly re-assigning scripts in Test Run?


#1

We are in the middle of an active test release, and within our test runs, Test Rail seems to be randomly re-assigning all the scripts in the run to the first user alphabetically! If you look at the activity history, there is no indication that the script was re-assigned, however it shows up as assigned to this other tester…which makes me think that one of my testers did not do it (because re-assignments show up in the activity history), but that Test Rail might be doing something unexpected in the back-end.

Help! I’ve had to re-do assignments 3 times now because of this. Is this an issue you have seen before?


#2

Hello Sonia,

Thanks for your posting. We will contact you via email in a moment so we can help troubleshoot this for your account.

Regards,
Dennis


#3

We had this occur recently too. It turned out that one of our testers was looking at a Test Run and attempted to filter test cases that were assigned to him.

Instead of using the Filter list though, he clicked the “Assign To” -> “Assign all in filter” button, and selected the “Me” option.

I believe the issue only occurs if using the “Assign all in filter” option.


#4

Hello all,

We can confirm the behavior of not adding an entry to the result history if using “Assign To” -> “Assign all in filter” on the test run page. This will be addressed with the next TestRail version (4.1) which will be available shortly.

Regards,
Tobias