I erased a critical folder (Section) that contained several sub-sections with test cases in a project tied to automation runs and reporting that we use across multiple platforms. Is there any way to recover those without affecting other projects with separate test runs happening currently?
Recovering data can only be done through restoring the database. Due to the way backups are currently performed this will unavoidably also revert all changes made after the backup was generated. Due to the complex nature that data is stored and referenced in the database, it wouldn’t be possible to restore
For TestRail Cloud, email us at email@example.com as soon as possible to perform a restore before even further changes are made.