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Question: receiving error on Bugzilla intergration


#1

Hi there,

I’m in the process of evaluating testrail and have encountered an error during Bugzilla integration test.

I’ve setup Bugzilla plugin and entered my username and password, but when I try to “Push” a bug, I’m receiving following error in a popup screen.

Plugin “Bugzilla” returned an error: Invalid response (missing “version” parameter)

Our bugzilla version is 3.6.2.0-3

Any help on correcting this error would be appreciated.


#2

Just in case others are interested in this as well: we are currently working on this issue (also got the request via email).

Regards,
Tobias


#3

Hello, I have the same error message when trying integration, my version of Bugzilla is 3.4.2. Can you help me please?


#4

Hello Gustavo,

Thanks for your reply! This posting is quite a bit older so it may not be the same issue. Can you please send an email directly to contact@gurock.com with a screenshot of your Administration > Integration page (the full page please including the navigation bar above) as well as a screenshot of the error you’re receiving? This will help us to troubleshoot the issue. We look forward to your email!

Regards,
Marco