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Problems using TestRail for IE11 users?


I have one specific user who is experiencing a problem in not being able to “Add Comment”, this week. And so far the only potential explanation I can find that TestRail fails on this feature for IE11 (Version 11.657.18362.0).

Can you confirm what levels are supported what levels of IE are support for the new TestRail ? At least I could rule that in or out as a possible source of the problem ?



Hi @doughtm1966 - we are aware of some IE11 compatibility issues with the current 6.2 release.

We’re working on a fix for those issues right now, and once they’ve been tested and approved for release, we’ll let you know.

Please accept my apologies for any inconvenience in the meantime.