Thanks for your message. we don’t currently support pretty URLs for TestRail. I understand that pretty URLs are useful for publicly accessible websites and applications and we would likely already support this if TestRail were a public web application or similar; but as TestRail is usually used internally, our priority was to make the URL handling more robust for different environments and situations. That said, we will consider adding this in a future update as I understand that this can be useful.
If you are mainly interested in pretty URLs to make the links to TestRail shorter, you could also add redirects via mod_rewrite so you could link to:
with a redirect to:
I hope this helps.