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Plugin "Redmine" returned an error: Connection timed out after 30001 milliseconds


#1

Hi,

using Cloud based Testrail and trying to integrate with Redmine.

I did this:
“When the defect plugin has been configured, a new Push link is shown next to the Defects field in the Add Test Result dialog.”

But when I click “Push”, I get the note:“Plugin “Redmine” returned an error: Connection timed out after 30001 milliseconds”

Manual also says:
“Please note: you first need to activate the REST API in Redmine under Administration > Settings > Authentication > Enable REST web service to use the defect plugin integration.”

Is it here:
Administrator > Site Settings > API > “Enable session authentication for API” ?

Please help. Would like to take Testrail in use here but need to check the integration works…


#2

"Is it here:
Administrator > Site Settings > API > “Enable session authentication for API” ?

This one was on Redmine side and it was checked.


#3

When I edit this:
; Please configure your Redmine connection below
; For Redmine versions older than 1.3, you need to
; activate the legacy mode of this plugin. Please
; contact the Gurock Software support in case you
; have any questions or refer to the documentation:
; http://on.gurock.com/redmine35
[connection]
address=http://xxx.xxx.xxx.xx:xxxx/ (correct server address entered)
user=testrail
password=secret

And click “Push”: should I get note about login error?

I just get the same error: "Connection timed out after 30001 milliseconds”


#4

Installing stand alone server. Maybe problems occur on Cloud access…


#5

Arrgh…so much fighting with installation.

http://localhost/testrail/index.php

An Error Occurred
The ionCube PHP Loader is not installed

C:\Program Files\PHP\v7.0\ext\ioncube_loader_win_7.0.dll <-this file added here

This line added to php.ini:
zend_extension=“C:\Program Files\PHP\v7.0\ext\ioncube_loader_win_7.0.dll”

C:\Program Files\PHP\v7.0>php -v
Failed loading C:\Program Files\PHP\v7.0\ext\ioncube_loader_win_7.0.dll
PHP 7.0.21 (cli) (built: Jul 5 2017 13:12:45) ( NTS )
Copyright © 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright © 1998-2017 Zend Technologies

User right to file (ioncube_loader_win_7.0.dll) should be ok.

What else to check?