I have setup API token-based authentication as instructed in the TestRail documentation. However, when clicking the ‘Push’ link in the Add Result window, I received the following error:
Plugin “Jira_Cloud_REST” returned an error: Invalid user or password or insufficient permissions for the integration user (HTTP code 401). Please check the Jira User value in the Integration and/or User Settings has been configured correctly.
The integration parameters under [connection] is:
And in user > My Settings page, I have setup the Jira email address as my email and pasted the API token generated.
Please help. Our automated defect integration is on hold and we are raising defects in Jira manually right now.