Have the defect and reference URLs changed for integrating with the hosted Axosoft site? If I use the URL’s in this documentatiion: http://docs.gurock.com/testrail-integration/tools-ontime, and I hover over the “defects” link, I get “plugin ontime_rest returned an error: the requested defect does not exist”. If I use that URL and visit the axosoft page directly it gives me an error.
However, if I modify the Defect View URL to this: https://ourcompanyname.axosoft.com/viewitem.aspx?id=%id%&type=defects&force_use_number=false I can visit the Axosoft site directly and it works But, in Testrail the Defects link still gives the same error message.
Has anyone encountered this?