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Not able to view the test run detail on integrated JIRA item

Hi,
I have integrated my JIRA account with test rails. I created a test case in test rails and attached the JIRA item id as a reference with it. Now created a test run in test rails with this test case. As I go to this test run and click on this test case, I can see the reference of the JIRA item and as I click on this, control is navigated to corresponding JIRA item.
I am expecting the detail of the test run on this JIRA item, adding the snapshot that I am expecting but not getting currently.