Join 34,000+ subscribers and receive articles from our blog about software quality, testing, QA and security.
 

No cases or results are shown in the JIRA Server after integration and add-on installation


#1

Hi there, Gurock team!

i’d like to clarify some simple, I guess so, question:
We’ve just integrated TestRail with JIRA (which already has your add-on) and would like to see results&cases linked to each issue, like this one https://discourse-cdn-sjc1.com/business6/uploads/gurock/original/1X/9b341de889d15f66ca8b45aba5eae63b0e99e6c2.png

But, there no such data in JIRA. Is there any additional options we should do to make it happen?

Best Wishes,
Denys


#2

Well, the issue has been investigated - we have a few Testrail instances bought and only one JIRA, so the add-on was configured only for the first one.

Is there any opportunity, to configure it on multiple testrail instances?