At the beginning all was perfect, but we’ve been experiencing performance issues for 2 or 3 months more or less.
I cannot figure out what triggered the issue… maybe last testrail update…
The problem is that when I stop the mouse pointer on a jira reference, or issue (in testcases list, or in a testrun page), the JIRA lasts at least 5 or 6 seconds to appear.
I checked the communication between testrail and jira servers, all is ok, the traceroute shows direct communication (no hop at all).
What could be the origin of the problem?
P.D: since last update, I lost “configuration” funcionality when I create a testplan also. Now there is no way of adding a new configuration when creating a testplan. (the button disappeared)
Version: v220.127.116.1103 installed on a debian.