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Max attachment size


#1

Hi.
We need to attach videos to some test cases or results. But it looks as 60Mb video is too big for upload. What is max size of the file? Can it be increased?


#2

Hello Konstantin,

Thanks for your posting. Do you use a self-hosted installation of TestRail or TestRail Hosted/Cloud? Self-hosted installations are often limited by PHP’s upload limit and you can configure this as follows:

http://docs.gurock.com/testrail-faq/system-upload-size

The upload limit per file is 100MB on TestRail Hosted/Cloud so 60MB videos would be supported. Do you see an error or something else when you try to upload the video? You can also upload the videos somewhere else and just include a link as part of your test case description. This might work better if you frequently update the videos, for example.

Regards,
Tobias


#3

We see this error “An error occurred during the last operation or your installation is currently in maintenance mode.
Please try again or refresh the current page.” for ~50Mb file


#4

Hello Konstantin,

Thanks for the additional details. We will make sure to review this and get back to you then (probably via email to request additional details).

Regards,
Tobias