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License for Test Version of TestRail


#1

Hello,
My company has purchased a license for production.
We also have a test environment.
Can we use that production license on a test version of TestRail as well?
Thank-you,
Cynthia


#2

Hello Cynthia,

Thanks for your posting and purchasing a license! You can simply enter the production license key under Administration > License to turn your trial into the full version. There’s no need to reinstall or change the installation and you only need to enter the license key (which you can access via your new customer account you got when you purchased the license).

I hope this helps and please let me know in case you have any further questions!

Regards,
Tobias


#3

Hi,
We keep a test version and production version of all our tools at my company.
Can we use the production license on both?
Thank-you,
Cynthia


#4

Hello Cynthia,

We are happy to issue a separate, supplemental (free) staging license for your test/staging installation. It would be great if you could contact our help desk at contact@gurock.com for this. The documentation for setting up a staging system can be found here:

http://docs.gurock.com/testrail-admin/admin-staging

Regards,
Tobias