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License for a sandbox installation of TestRail?


Now that TestRail 3.0 is out, we’re excited to get it up and running but we have customizations we need to verify before we can launch it upon our users. Does our license provide for the ability to setup a sandbox environment for development & testing of customizations?


Same question for me as well.



Yes, a staging/sandbox installation is supported (and encouraged) but you would need to get a separate (free) staging license for this. Please send an email to our help desk and we are happy to add this to your customer portal account:




We also have an article about setting up a staging instance here:

I hope this helps.


Thanks Dennis and Tobias. Great help as always.