Our Jira and Testrail are integrated with the same ldap so the usernames and passwords for both tools are are identical.
Is there a way that we pass that information on to Jira for the integration? We would rather that users not have to maintain their Jira password in Testrail.
TestRail doesn’t store the LDAP credentials and only uses them for authentication purposes so it’s not directly possible to reuse the usernames and passwords. We can recommend using the defect variables to implement a per-user authentication with JIRA:
It’s also planned to look into alternative ways to authenticate JIRA API requests for a future version of TestRail.