I can push tickets to JIRA within the add results function, but does anyone know if it is possible to add already created JIRA tickets to a test in TestRail?
We have a DEFECT field in our test results so what we end up doing is to edit the TEST RESULT and attached the already created JIRA ticket to the result.
The field “Defect” is the default way to store the id for a defect/ticket/bug etc. You can add this info during creation (manually or automatically vis push) or edit the field later as far as the result is still open for edit - usually only by the one who has created the Defect.
If the result is not open for edit anymore, you can add a new result to the test and put the already existing id to the Defect field.