Recently , I came across complains from some of our employees mentioning that they are seeing below error in our jira cloud for testrail sections when viewing any Jira tickets
Your TestRail integration is not yet configured. Please configure the integration in JIRA’s administration area under Add-ons > Manage add-ons > TestRail for JIRA Test Management > Configure. Also see the JIRA Cloud Integration documentation.
I tried re configuring testrail jira instance by mentioning our hosted testrail server’s URL , generating new Testrail key as below
However I am getting ‘Undefined Index : address’ error on jira side when saving this testrail integration configs
Now again refreshing this page , I am getting ‘Too many connections’ message
Searching further in Audit logs of our jira cloud , I came to know that ‘TestRail for Jira Test Management’ add-in was updated on 14th June (1 day back) & I doubt this is because of that automatic update of our ‘TestRail for Jira Test Management’ add-in only .
Note : I wanted to install previous cloud version of ‘TestRail for Jira Test Management’ add-in (since on old cloud version things were running fine even though we are using very old version of testrail server), however I didn’t find old testrail cloud version on jira marketplace (https://marketplace.atlassian.com/apps/1213701/testrail-for-jira-test-management/version-history)