Join 34,000+ subscribers and receive articles from our blog about software quality, testing, QA and security.

Jira REST Plugin Not working


After setting up the Jira REST Plugin we are getting errors when trying to push an issue to Jira.

[Thu Apr 25 15:41:26 2013] [error] [client] PHP Fatal error: Cannot redeclare class httpexception in /var/www/testrail/sys/helpers/http.php on line 315, referer: <>

Web Service ERROR:
POST 500 (Internal Server Error) jquery.js:23
send jquery.js:23
b.extend.ajax jquery.js:23 application-combined.js:1
App.Defects.preparePush application-combined.js:1

Has anyone seen this issue? We aren’t seeing any errors in the system log.


Hello Ryan,

Thanks for your posting. This looks as if you have a PHP module installed that conflicts with TestRail. Could you please run a phpinfo and send us the output via email?

Our email address is:

Please let me know in case you have any questions.