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Jira_REST Error


#1

Hi,

we have a problem with pushing test result to jira, I get the error below:

Plugin “Jira_REST” returned an error: Could not resolve host: jira.xxxxxx.com

We host our testrail but jira is hosted by a third party company that do development for us.

Please advise.


#2

Hello Ola,

Thanks for your posting! This looks like a DNS (hostname lookup) error. Can you please make sure that you can reach your JIRA installation from the TestRail server? TestRail needs a direct connection to JIRA to access JIRA’s API. You can also try to use the IP address instead of the hostname.

Regards,
Tobias


Integrating TR with JIRA