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Jira Push integration issue with custom fields

Hi,
The Jira Push integration is not working for custom fields again.
Similar to this previous issue Jira Integration Push Error
The difference is that the field cannot be selected at all.
I have had to remove the requirement for this field in the interim, but this is not a good workaround.

Could this be linked to the new Push functionality in the recent update?

Thanks,
Lisa

@lcavern

Hey Lisa,

Sorry to hear that !

Could you please raise a ticket / send an email to contact@gurock.com so that our Support Team can assist you as soon as possible ?

Thanks,
Shanu

Hi Shanu,
I raised this with contact@gurock.com last week but it is not yet resolved. I will follow up with them again now.
Regards,
Lisa

Hi,

I spent a little time investigating this one, and it looks like the config of our custom field was causing the problem.
I have rectified it in Jira and the Push to Jira is working now for the custom field again.

Thanks,

Lisa

1 Like

Thanks, Lisa, sounds good! Please let me know in case any further questions come up, happy to help.

Regards,
Shanu