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Jira Integration Frozen

We’ve had TestRail integrated with our Jira accounts for quite some time now so I know the setup was correct… but over the weekend it started freezing up and this morning no one is able to push tickets from TestRail into Jira. The little dots just continue blinking forever like it is trying to create at ticket but nothing happens. It has even frozen a browser or two so a hard restart of the browser needed to be done. What is wrong with the integration?

Same here. I assume that this should be introduced with the new “Agile Fields” that they added with Release 6.1 of TestRail.

Hi @Lisa_CDS & @ivaylo.nakov - we’re aware of an issue with the push dialogue and have a fix going through testing currently; we expect to release it very shortly.

Please accept our apologies for any inconvenience caused.

This issue has been fixed in the latest cloud release.

Please let us know if you encounter any further issues.

Cheers,
Simon