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Jira Integration Error


#1

Getting an error when activating the project field in configuration for JIRA integration.

Plugin “Jira_REST” returned an error: Invalid HTTP code (401). Please check your user/password and that the REST API is enabled in Jira.

Turning Project Field off shows the JIRA enter Defect Page however Issue type is greyed out.

Please assist.


#2

Hello,

Thanks for your posting. This can either be a permission error (in the sense that the configured user doesn’t have access to a project) or an authentication issue. Could you please try to use a different user for the integration?

Regards,
Tobias