After we updated to TestRail 126.96.36.1996 + Jira-Plugin 188.8.131.52-70 some users experience connection problems between Jira and TestRail:
- inside the Jira issue the “Log in to TestRail” buttons are shown
- the user klicks on one of these buttons, TestRail login page appears and login works without problems, TestRail dashboard is shown
- refreshing the original Jira issue page the “Log in to TestRail” buttons are still there instead of TestRail results
It is a bit annoying, because only some users are affected. Common actions, like pruging browser caches, using incognito tab, restart machine, re-login etc., do not help.
Any advice is highly appreciated. Thank you.