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JIRA 502 proxy after CONNECT error


Hi Vlad,

Thanks for your reply! If you are using TestRail Cloud and are attempting to connect to a local JIRA instance, you would have the following options:

  • Make your JIRA instance available for connections over the Internet (I recommend talking to your IT team for this; we can also provide the IP addresses of our servers so you only need to approve our IPs for connections)

  • You can also install TestRail on your own local server and we can provide the necessary details for this

Alternatively you can also already use our full URL-based integration plus our full native JIRA add-on integration, as this doesn’t require any kind of TestRail -> JIRA connection. This would only be required for the push/lookup integration. So our full add-on integration would also already work in your case

Hope this helps!