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Issue view screen hung

Hi team,

This weekend we upgraded our Jira Datacenter to 8.5.5, and TestRail plugin Version

Issues does load any more. Issue view will hung.
After un-installing Test Rail, we are able to view the issues back.

Hope you will address this issue soon.

Thank you



Sorry for the inconvenience caused. Could you please share all the possible details to The support team at TestRail will have a look at it as early as possible.


Hi Shanu, I already sent details to Please help us resolving this issue soon if possible schedule a meeting I can demo. thank you