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Is there a way to import a backup in the cloud version


Hi ! I made an export of my TestRail database and uploaded files when our trial ended. Since then, we purchased a licence but under a new name. Is there a way to import everything I’ve done from our trial site (ena) to our licensee site (ulaval) ?

Thanks a lot.


Hey Francis,

Thank you for your post and thank you for becoming a full TestRail customer. If you would please send a message to, we can assist you with getting your data into your new TestRail instance.


Thanks Marty,
I’ve been able to export data I needed. It’s been handled via ticket 138051.