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Is it possible to customize the email messaging?


I’ve not seen any information on this in the support pages, but it would be nice to be able to customize how the email notification works. Is there a way to customize a PHP script to do this?

Specifically, we would like to know who assigned a test. Currently the email structure looks like this:

we would like it to show who assigned the test, like so:



Thanks for your posting. It’s not currently possible to list the person who assigned the test in the email, as TestRail doesn’t currently pass this information to the template. We will look into including this in a future update by default though as I understand that this would be useful to have.