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Import from CSV results in an error


For the last two days, each time I attempt to upload my test cases into TestRail via a .csv file, I’m getting the following error:

“An error occurred during the last operation or your installation is currently in maintenance mode. Please try again or refresh the current page.”


We have a hosted version of TestRail and I see there is an upgrade, but I’m at the mercy of Gurock to perform the upgrade. Has anyone else experienced this issue? And if so, how was it resolved?

Thank you in advance.