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I can not add custom fields now


#1

I can not add custom fields now.
It keeps rolling after I hit the save field button and does not finish.

Please help.

testrail_custom_fields


#2

I have had that happen once and I logged out and then back in again and it was there and not still processing…


#3

It still processing now.
When I modify an exist field and it can be save without problem.
But when I add a new field it could not be saved but continue processing.


#4

Can somebody help on this ? What can I do?
Restart web service does not help.

Thanks.


#5

Gurock hosted? Self hosted? Is the PHP memory limit set to unlimited?


#6

self hosted and yes the php memory limit already set to unlimited


#7

13 days passed. Can anyone from Gurock help?


#8

Be better to email them if you still have the issue.