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How to retrieve deleted fields from Testrail


#1

I have accidentally deleted a custom field from Customizations /Result Fields
Is there a way to get the data back. we are using cloud based TestRail.


#2

They create backup everyday on cloud TestRail. Contact them at contact@gurock.com .


#3

Thanks for the post! As @Afaeld pointed out the best way to recover any lost data would be to reach out to our support team directly at contact@gurock.com with your instance details and we’ll be happy to help restore the data.


#4

Thank you Afaeld and jacob.scott
I will get back to support team.