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How to make Status field empty by default on Add result field?


#1

Hi!

There is a common situation to us when some of our QA add result and doesn’t pay attention for status field, and even if there are defect and comment fields are filled, a result could be reported as “passed”. Of course it is a human factor, but the most easy solution would be change the default state of status dropdown for empty.

Is there any way to make empty a default status on Add Result dialog screen?


#2

Hi Alexander,

Thanks for your posting. It would be possible to use a UI script for this but this would allow adding an empty result (without a status) and TestRail would interpret this as a regular comment. I believe the standard behavior is better and we would recommend going with the non-empty Status field instead if possible.

Cheers,
Tobias