Join 34,000+ subscribers and receive articles from our blog about software quality, testing, QA and security.

How to make Status field empty by default on Add result field?



There is a common situation to us when some of our QA add result and doesn’t pay attention for status field, and even if there are defect and comment fields are filled, a result could be reported as “passed”. Of course it is a human factor, but the most easy solution would be change the default state of status dropdown for empty.

Is there any way to make empty a default status on Add Result dialog screen?


Hi Alexander,

Thanks for your posting. It would be possible to use a UI script for this but this would allow adding an empty result (without a status) and TestRail would interpret this as a regular comment. I believe the standard behavior is better and we would recommend going with the non-empty Status field instead if possible.