we have the following problem/scenario, we like to know, whether an answer is existing.
A tester creates a JIRA ticket based on a failed test and all information entered in TestRail is now send to JIRA and the ticket is now created (fine ).
Shortly after, the tester finds some more information or realized somehow, that the entered information in the result was wrong and edit the result.
Problem is now, that the JIRA ticket is out of date.
Also if the tester is adding a new result/comment to the test stating the erroneous result, there is no way to ensure, that JIRA is up dated.
Is there any way to do this besides the tester changing manually TestRail result AND JIRA ticket ?