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How to configure Google managed Atlassian (Jira) authentication?



Our atlassian (Jira) accounts are google managed.
TestRails asks for jira username and pwd.
We tried using google account username and pwd, it’s not working.
How to configure jira setting in TestRails otherwise?

Thanks your help.



Hi there,

Thanks for the post! If your team is using Jira Cloud and SSO or another authentication method, you will need to use an API token instead of your password in the TestRail integration settings. Please try creating an API token from your Atlassian account and enter this as your Jira Password in TestRail under ‘My Settings.’ You can create an API token here: