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How to change URL of my account?


#1

I created a trial account using my name

johnsmith.testrail.com

Now I am ready to upgrade to a paid subscription, but I would like to change the URL to
myCompany.testrail.com

Is it possible to do so? Otherwise I’ll have to create a brand new account, but I would prefer to upgrade my existing one so that I can keep all the test cases I’ve added. I could export them, but my trial has expired and I am unable to access the account.


#2

Hi Jesus,

Thanks for your post! Yes, we would be able to change this for you and you can just contact us directly via email at contact@gurock.com with the details and we’d be happy to get this updated for you. Look forward to your email!

Regards,
Marco