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How can I resend the invite email for users


#1

I have two invited users who deleted their invite/set password email wthout reading it. How can I resend their invitation? I couldn’t even see a way to delete them so I could readd them.


#2

Hello Jonathan,

Thanks for your email. There’s currently no option to resend the email from the administration area but you can simply email your colleagues a link to the Forgot Password page. To reach the Forgot Password page, you can simply open TestRail with a browser without an active TestRail session. This will bring you to the login screen which has a Forgot Password link/button.

I hope this helps!

Cheers,
Tobias


#3

This would be a very beneficial feature especially in organization of 300+ people. Could this be added soon?


#4

Hi Vlad,

Thanks for your feedback, happy to add another vote! We currently don’t have an estimate for this unfortunately but are happy to look into this for a future version.

Cheers,
Tobias