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Hide Testrail for Jira Service Desk


We use Testrail for Jira Software.

However, Testrail shows up in every single issue inside Jira Service Desk.

Does anybody know how to hide Testrail for Jira Service Desk projects?

Thank you



Welcome to the TestRail Community and thanks for your post.

Did you already check this doc ?

From Jira’s administration area, select Manage apps , expand the TestRail for Jira Test Management app, and click Configure . Then simply configure your TestRail address and integration key and any additional optional settings.

You can also limit the add-on to select Jira user groups or projects to hide the integration from users who don’t currently use TestRail.

I also saw an Atlassian post on the same topic.

Let me know if this helps in anyway !